This is more than a department director role. This is an opportunity to shape what comes next. You’ll have a seat at the table as part of the Senior Leadership Team, with the influence to turn good ideas into better programs, stronger teams, and meaningful community impact. You’ll lead a talented team, build relationships with people who care deeply about families, develop new opportunities for the department, and help ensure the organization continues to evolve with the needs of the community. If you’re energized by meaningful work, enjoy solving real problems, and want your leadership to make a difference beyond your own department, this is a place where you can make your mark. We’d love to meet you.
(Thinking Leaders Collective is helping us in our search. Please direct all interest and inquiries to Melissa Klein at contactus@tlclu.com)
Position Summary
The Director of the Family Support Department is responsible for the overall direction, performance and strategy of the Family Support Department, reporting to the Executive Director. This position is a member of the Senior Leadership Team, working closely with team members as a thought partner on agency operations and strategy.
Principle Duties and Responsibilities:
1. Participate in the Senior Leadership Team
- Provide strategic leadership for the organization to inform, develop, implement, monitor, and assess the strategic plan, adapting to trends, opportunities and conditions affecting our mission and vision.
- Network and develop strong relationships with external stakeholders: funders, leaders in the field, other community leaders, donors, business community, and participants. Lead and/or participate in community work groups, task forces etc. that align with TPP mission and department goals.
- Provide input and support in planning and implementation of organization’s operations to include daily operating systems and procedures, financial analysis and planning, marketing and outreach, organizational culture, human resources, information technology, and fund development.
- Facilitate cross-departmental collaboration to ensure consistent operations throughout the organization.
- Participate in high-level analysis of internal data to evaluate progress, plan and implement improvements, identify and address gaps, and communicate outcomes.
- Attend Board Meetings, committee meetings, and other work groups as needed.
2. Department Leadership and Development
- Align department activities with organization’s mission and strategic plan.
- Lead implementation, delivery, innovation, improvement, and evaluation of programs in the department including grant deliverables.
- Develop revenue streams that support the department; seek and secure grants, respond to request for proposals, develop fee for service options, and develop proposals.
- In coordination with the Executive Director, create and manage department budgets, adapting spending accordingly.
- Ensure compliance with laws, regulations, organization policies, grants and contract requirements.
- Establish plans for meeting grant and contract deliverables; develop and oversee data collection systems to meet funder reporting requirements, ensure staff accurately use systems, ensure reports are submitted by funder deadlines.
- Develop, maintain, and communicate program policies and procedures.
- Be alert to community needs and gaps of services, assessing department response.
- Maintain current knowledge and best practices in fields related to department focus by participating in professional development, content cohorts, accessing technical assistance, networking with colleagues, reading professional publications, as well as learning from participants and direct service staff as they engage in program delivery.
- Field and monitor requests from community organizations or individuals for programming or concerns related to programming.
3. Staff Supervision and Recruitment
- Supervise all department staff; provide regular reflective supervision, coach and support to build confident and competent staff, hold staff accountable, develop and monitor performance improvement plans as needed. Implement supervisory approaches that align with organization culture and practices.
- Be accessible to staff for day-to-day questions and technical support.
- Approve staff timesheets, expenses, purchase requests and leave requests.
- Plan and lead department staff meetings.
- Recruit, hire and onboard department staff, coordinating with the Operations Director.
4. Organization Representation
- Represent the organization with funders, community partners, and stakeholders.
- Participate in community work groups and task forces that align with Department focus.
- Respond to requests for presentations and media interviews.
Minimum Qualifications:
- Four-year degree or equivalent work experience in nonprofit program development, oversight and staff supervision.
- Experience managing budgets.
- Action oriented; enjoys challenging work and implementing new initiatives.
- Able to multi-task and prioritize competing deadlines.
- Strong written and verbal skills.
- Skilled at working within teams.
- Ability to carry out work with minimal supervision.
- Working knowledge of Microsoft Word and Excel, Sharepoint, One Drive, internet and e-mail.
- Ability to drive an automobile, proof of adequate car insurance and obtain a valid driver’s license.
- Ability to lift objects up to 40 pounds.
- Ability to operate a computer for extended periods of time (2-3) hours.
- Ability to sit for up to 6-8 hours.
Preferred Qualifications
- Management experience with a non-profit organization or similar experience.
- Understanding of basic accounting principles and budget management.
- Experience in revenue development; grant writing, proposals, fee for service
- Knowledge of domestic violence, child abuse and neglect, and family support programs.
Pay: $30.00 – $33.00 per hour
Expected hours: No less than 20.0 per week
Benefits:
- 401(k) matching
- Employee assistance program
- Paid time off
- Professional development assistance
- Retirement plan
Education:
Ability to Commute:
- La Crosse, WI 54601 (Required)
Work Location: In person